Why choose Howden for your Softplay Insurance?

Howden is the new name for Primo.

At Howden, we take pride in handling all the complexities of your soft play insurance so you can focus on what matters most—running your business. Our strong relationships with a carefully selected panel of specialist insurers mean we can effortlessly compare multiple soft play policies on your behalf, making the process smooth and stress-free.

We understand that every soft play business is unique, so we offer a personalised, tailor-made service. We take the time to get to know you and your specific needs to ensure your insurance coverage is as individual as your business.

Whether you’re looking to purchase a new policy, renew an existing one, or need assistance with a claim, we’re here to help.

Benefits of working with Howden:

  • You can trust us – we’re rated Excellent on Trustpilot.
  • We’re driven to save you time, money, and hassle.
  • Benefit from a tailored service that comparison sites can’t provide.
  • Speak with your local insurance broker within your community.
  • We’re right by your side in the event of a claim.

Howden's Soft Play Insurance

As a soft play centre owner, your primary focus is creating a safe, fun, and stimulating environment for children to explore and enjoy. Children's laughter, the bright colours, and the joy of safe play are at the heart of your business. However, even with the highest levels of care and precaution, accidents and unforeseen events can occur. That's where soft play insurance becomes crucial. At Howden, we understand the risks of running an indoor or outdoor play centre, and we’re here to help you protect your business from pitfalls.

Tailored insurance cover for your unique needs

No two soft play centres are exactly alike. Each has unique challenges and risks, whether a mobile soft play business, a large indoor play centre, or a facility offering additional activities like climbing walls or after-school clubs. Howden recognises this diversity and offers bespoke insurance solutions to meet your needs and budget. We believe in crafting comprehensive policies that protect from every angle, ensuring that your business can continue to thrive, no matter what challenges arise.

What does Soft Play Insurance cover?

Understanding the complexities of your business, Howden provides a range of insurance cover options that address the specific risks faced by soft play centres. Our specialist brokers are well-versed in the leisure industry and can guide you through the options, ensuring you choose the cover that best suits your needs.

Public Liability Insurance

Public liability insurance is essential for any business that welcomes the public, and it is particularly crucial for soft play centres where children are actively engaged in physical play. This cover protects your business from the financial impact of claims if a child or adult is injured on your premises or due to your equipment. It covers legal costs and compensation, allowing you to focus on running your business without the stress of potential legal battles.

Product Liability Insurance

Product liability insurance is vital if your soft play centre sells toys or play equipment. This coverage protects your business if a product you sell causes injury or damage. Even with the strictest quality control measures, there’s always a risk that a product could be faulty or cause harm. Product liability insurance provides peace of mind, ensuring that your business is protected from the financial repercussions of such incidents.

Employers' Liability Insurance

Employers' liability insurance is a legal requirement for businesses with employees. It provides coverage for compensation claims from staff who are injured or become ill due to their work. In a soft play environment, where staff are often involved in physical activities and supervision of children, the risk of injury can be higher than in other industries. Employers' liability insurance ensures that your business is covered against such claims, protecting your employees and your bottom line.

Business Interruption Insurance

Business interruption insurance compensates your business for lost income if you temporarily close due to unforeseen events such as fire, flood, or equipment failure. This cover is invaluable for soft play centres, where the loss of income from even a short closure can be significant. It ensures that your business can recover quickly and continue to provide a safe, fun environment for children.

Property Damage & Theft Insurance

Your soft play centre is likely filled with expensive equipment, from climbing frames to soft mats and other play structures. Property damage and theft insurance covers repairing or replacing your buildings, equipment, and stock if they are damaged or stolen. This coverage is crucial for maintaining the operation of your business and ensuring that your centre remains a safe and enjoyable place for children to play.

Additional cover options for soft play centres

In addition to the core cover options, Howden offers several additional insurance options to tailor your policy to your specific needs further. These options provide extra layers of protection, ensuring your business is covered from all angles.

Money Insurance

Money insurance protects your cash on premises, in transit, and in a bank night safe. Whether you’re handling cash payments at the entrance or managing takings from a busy day, this cover protects your business against the loss of cash due to theft or other unforeseen events.

Goods in Transit Insurance

For mobile soft play businesses or centres regularly transporting equipment to and from events, goods in transit insurance is essential. This coverage protects your equipment while it’s being transported, ensuring that any damage or loss during transit doesn’t impact your ability to operate.

Legal Expenses Insurance

Legal disputes can arise unexpectedly, and the costs of legal representation can be prohibitive. Legal expenses insurance provides financial assistance for legal fees if you’re involved in a dispute. Whether it’s a contractual disagreement, an employment issue, or a claim brought by a customer, this cover ensures that you have the resources to defend your business.

Why choose Howden for your Soft Play Insurance?

Expert Brokers

At Howden, we pride ourselves on our team of experienced brokers who specialise in leisure insurance. Our brokers understand the specific risks associated with soft play centres and have the expertise to craft insurance solutions that provide comprehensive protection. We work closely with you to understand your business and its unique needs, ensuring your policy is tailored to provide the best coverage.

Tailored Cover

We don’t believe in one-size-fits-all solutions. Every soft play centre is different; your insurance policy should reflect that. Whether running a small, local play centre or a large, multi-location business, we’ll work with you to create a policy that meets your specific needs and budget. We aim to ensure you’re fully covered without paying for unnecessary extras.

Comprehensive Protection

Our range of cover options ensures that every aspect of your business is protected. From public and product liability to employers’ liability and business interruption, we offer comprehensive protection that gives you peace of mind. We also provide additional cover options, allowing you to tailor your policy to your requirements.

Competitive Prices

We understand that running a soft play centre is a business, and keeping costs down is essential. That’s why we work with leading UK insurers to secure the best possible rates for our clients. Our relationships with insurers allow us to offer competitive prices without compromising on the quality of coverage. We’re committed to providing value for money, ensuring you get the best protection for your business.

Get a quote today

Protecting your soft play centre is crucial to ensuring its long-term success. At Howden, we help you safeguard your business with tailored insurance solutions that meet your unique needs. Our expert brokers will guide you through the process, ensuring you have the right cover to protect against the risks you face. Don’t leave your business vulnerable—get a quote today and find out how Howden can help you secure your playful paradise.

Whether you’re just starting or looking to review your current insurance coverage, Howden is here to help. Contact us today to discuss your needs and learn how we can provide you with the comprehensive protection your business deserves. With Howden on your side, you can focus on what you do best—creating a safe, fun, and stimulating environment for children to play.

Soft Play Centre Insurance FAQ

What is soft play insurance, and why do I need it?

Soft play and Leisure Centre insurance is a specialised type designed to protect businesses that offer children's play areas, such as indoor play centres, outdoor play areas, and mobile soft play providers. It's essential because it safeguards your business from financial losses due to accidents, injuries, property damage, and other unforeseen events.

What types of risks does soft play insurance cover?

What types of risks does soft play insurance cover?

Soft play insurance typically includes:
  • Public Liability Insurance: This covers legal costs and compensation if someone is injured or their property is damaged on your premises.
  • Product Liability Insurance: Protects you if a product you sell or provide (like play equipment) causes injury or harm.
  • Employers' Liability Insurance: A legal requirement if you have employees, covering compensation claims for work-related injuries or illnesses.
  • Business Interruption Insurance: Compensates for lost income if your business is temporarily closed due to an insured event (e.g., fire, flood).
  • Property Damage & Theft Insurance: Covers the cost of repairing or replacing buildings, equipment, and stock due to damage or theft.

Do I need soft play insurance if I only offer mobile soft play services?

Yes, even mobile soft play businesses need insurance. Public liability insurance is crucial; accidents can happen anywhere you provide services.

What factors affect the cost of soft play insurance?

Several factors influence your premium, including:

  • The size and type of your business (indoor, outdoor, mobile)
  • The number of employees
  • The value of your equipment and property
  • Your claims history
  • The level of cover you choose

Can I get insurance for additional activities like laser tag or after-school clubs?

Absolutely! We offer tailored policies to cover a wide range of children's activities, including laser tag, after-school clubs, parties, and even the provision of food and drinks.

What is the difference between indoor play and outdoor play insurance?

While the core cover is similar, outdoor play insurance may include additional protections for weather-related risks and specific equipment used in outdoor settings.

Does soft play insurance cover accidental damage to my equipment?

Some policies automatically include accidental damage cover, while others offer it as optional. Speak to your broker to discuss the best option for you.

How much public liability insurance do I need for a soft play centre?

Most insurers recommend a minimum of £5 million in public liability cover for soft play centres. However, you might consider higher limits depending on the size and nature of your business.

Can I get a quote for soft play insurance online?

Yes, you can obtain a soft play insurance quote online by submitting your data via the online soft play insurance form or by speaking to one of our expert brokers, who can guide you through the process and ensure you get the right coverage at the best price.

What happens if I need to make a claim?

If you need to make a claim, contact your insurance provider immediately. They will guide you through the process and help you gather the necessary documentation.

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